Health Professional

The change of lifestyle and increased pressure in the labour environments of relatives of people in need of care lead to an increasing negligence of persons in need of care – which is about to become a serious societal problem all over Europe. Also migration is increasing in Europe and with it, the problem of the integration of the migrants with language and cultural barriers into the care and sanitary systems in the host countries. Furthermore, the cost explosion in sanitary systems across the member states forces administrations and health insurances to take action and eliminate the two sources of excessive cost generation: (i) often delayed medical consultation by migrants (especially by women), (ii) unjustified medical consultation by the rest of the population.

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If you are a health professional...

KRISTINA helps to facilitate clinical practice with patients migrated.
KRISTINA helps to improve the outcome of clinical interview with the migrated patient.

Observing the strategic plans of the health services in Europe, we can state that there is a clear tendency to focus efforts towards promotion and prevention, rather than to treat the disease. That is because chronic diseases are common around Europe, as the European population is getting older and the survivor options for chronic patients are being increased day by day. Chronic diseases are frequent and very expensive to be supported by the national health services through the time. In this environment, prevention is getting an important role and the patient's home and his/her own competence for self-caring is taking more importance.

The development of telemedicine opens new possibilities for health and basic care and the integration of care levels. Progress is being made towards a health system focused on the patient, as in other non-health sectors are focused on the customer and new technologies are bringing about a revolution (electronic medical records, networking, electronic prescription, health services, multichannel platforms, collaborative environment for professionals, knowledge management platforms, developing health websites, etc.) and are becoming a key to achieving broader goals. The patient-centred care requires the development of integrated care processes, high resolution and improving organizational processes and this is something that the national systems are working on in Europe, since they are facing the challenge of sustainable development of basic and health care in immediate future.

multilingual intelligent embodied agent social competence adaptive dialogue expressive speech recognition and synthesis discourse generation vocal facial and gestural social and emotional cues